1. Who we are
V A Tiling Ltd is responsible for the personal information described in this policy. Our contact details are 36 Spartan Way, Crawley, England, RH11 7GH, +442078413450, and admin@esmarawear.shop.
This policy applies to information collected through this website and through direct business communications. It does not apply to third-party websites or services that may be linked from our pages.
2. Information we collect
Depending on how you interact with us, we may collect your name, business contact details, correspondence, enquiry details, preferences, and information you choose to include in a message. We may also collect technical information such as browser type, device information, approximate location, pages viewed, and security or diagnostic data.
Information you provide
We receive information when you complete a form, send an email, request information, enter into a business relationship, or communicate with our team.
Information collected automatically
Our website may use essential technical data to maintain security, understand basic performance, and provide a reliable browsing experience. Further details are set out in our Cookie Policy.
3. How we use information
We use personal information to respond to enquiries, deliver and improve services, manage our relationship with you, administer agreements, protect our website and systems, meet legal obligations, and send relevant business communications where permitted.
We process information only where we have a lawful basis under applicable data protection law. Depending on the circumstances, this may include your consent, performance of a contract, our legitimate interests, or compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time.
4. Sharing and international transfers
We may share information with trusted providers that support hosting, communications, analytics, security, professional advice, or business operations. These providers may process information only for agreed purposes and are expected to protect it appropriately.
We may also disclose information where necessary to comply with law, protect rights and safety, investigate misuse, or support a corporate transaction. If information is transferred across borders, we use appropriate safeguards required by applicable data protection law.
5. Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described here, including to provide services, maintain business records, resolve disputes, and meet legal or regulatory requirements. Retention periods vary according to the type and context of the information.
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage can be guaranteed to be completely secure, so please avoid sending sensitive information through general website forms.
6. Your rights
Subject to applicable law, you may have the right to request access to personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or objection to certain processing. You may also have the right to withdraw consent and to raise a concern with the relevant data protection authority.
To exercise a right, contact us at admin@esmarawear.shop. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
7. Children and third-party links
Our website is intended for business audiences and is not directed at children. We do not knowingly request personal information from children. Links to other websites are provided for convenience; their privacy practices are outside our control.
8. Policy updates and contact
We may update this policy when our practices, services, or legal obligations change. The revised version will be posted on this page. For questions about privacy or this policy, contact V A Tiling Ltd at admin@esmarawear.shop or +442078413450.